Exterior view
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Exterior view
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Exterior view
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Exterior view
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Exterior view
Exterior view
View
Lobby
Lobby
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Lobby
Entrance
Reception
Swimming pool
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool [kids]
Swimming pool
Swimming pool
Swimming pool [outdoor]
3-Bedroom Deluxe - View
Swimming pool
West Lake - 1.14 km from property
Presidential Palace Historical Site - 1.51 km from property
Uncle's Ho Mausoleum - 1.66 km from property
Tran Quoc Pagoda - 1.72 km from property
Swimming pool [outdoor]
Hoàn Kiếm Lake - 3.66 km from property
Swimming pool
Swimming pool [outdoor]
Swimming pool [outdoor]
Fitness center
Balcony/terrace
Playground
Balcony/terrace
Kid’s club
Balcony/terrace
Restaurant
Kid’s club
1 Bedroom Deluxe - Guestroom
Balcony/terrace
Bathroom
Restaurant
Garden
1 Bedroom Deluxe - Guestroom
Playground
Garden
Bathroom
Balcony/terrace
Garden
Bathroom
Restaurant
Kid’s club
Facilities
Facilities
Balcony/terrace
Coffee shop
Playground
Garden
Kid’s club
Restaurant
Garden
Garden
Food and beverages
Kid’s club
Parking lot
Food and beverages
Food and beverages
Food and beverages
Kid’s club
Garden
Garden
Restaurant
Garden
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Balcony/terrace
Restaurant
Restaurant
Fitness center
Gym/fitness
Garden
Restaurant
Fitness center
Gym/fitness
Restaurant
2-Bedroom Premier - Guestroom
Restaurant
Playground
Fitness center
Fitness center
Restaurant
3-Bedroom Deluxe - Bedroom
Restaurant
Garden
Parking lot
Restaurant
Balcony/terrace
Restaurant
Garden
2-Bedroom Deluxe - Guestroom
Gym/fitness
Balcony/terrace
Restaurant
Garden

West Lake 254D Hotel & Residence

8.3Rating
ExcellentRated by Guests
66Reviews

What to expect

Pros

  • 🌟Friendly staff providing warm and welcoming service
  • 🏊‍♂️Great pool facilities for relaxation and enjoyment
  • 🍽️Convenient dining options with good views
  • 🌆Lovely location with scenic views of the lake
  • 🏞️Close proximity to West Lake for peaceful walks
  • 🚖Easy access to popular areas via taxi services
  • 👨‍👩‍👧‍👦Family-friendly amenities including children's playgrounds
  • 🛠️Clean and well-maintained facilities
  • 🍣Good food options including a Japanese restaurant
  • 💪Convenient gym facilities for fitness enthusiasts

Cons

  • 💸Some guests found the hotel slightly overpriced
  • 🌆Distance from the Old Town may require taxi rides for sightseeing
  • 🏢External appearance of the building could be improved
  • 🪟Desire for larger windows or doors to enhance views
  • 🔇Issues with air-conditioning maintenance
  • 🚶‍♂️Limited walkability to nearby attractions
  • 🛋️Some guests felt the rooms were slightly dated
  • 🚪Room services could be improved according to some expectations
  • 🛎️Mixed reviews on room cleanliness and tidiness
  • 🏗️Potential for exterior renovation to enhance the building's appearance

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Korean, Vietnamese, Japanese

Somerset West Lake Serviced Residences is conveniently located in the popular Ba Dinh District area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Free Wi-Fi in all rooms, luggage storage, Wi-Fi in public areas, car park, room service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, mirror, slippers, sofa, towels to ensure a restful night. Take a break from a long day and make use of fitness center, outdoor pool, massage, children's playground, kids club. Convenience and comfort makes Somerset West Lake Serviced Residences the perfect choice for your stay in Hanoi.

Where you'll be sleeping

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112 m²

3-Bedroom Executive

1 king bed & 1 queen bed & 1 single bed

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95 m²

2-Bedroom Premier

1 king bed & 1 queen bed

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87 m²

2 Bedroom Executive

1 king bed and 1 single bed

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77 m²

2-Bedroom Deluxe

1 king bed & 1 queen bed

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54 m²

1 Bedroom Deluxe

1 double bed

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92 m²

3-Bedroom Deluxe

1 sofa bed and 1 king bed and 1 queen bed

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40 m²

Studio Premier

1 king bed

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37 m²

Studio Executive

1 king bed

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2-Bedroom Deluxe Balcony

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3-Bedroom Deluxe Balcony

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 31.11% over the period.

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Where you'll be staying