NH Collection Santiago Casacostanera

Name: NH Collection Santiago Casacostanera
Address: Nueva Costanera, Santiago, Santiago Metropolitan, 7550098, Chile
Rating: 7.836734693877551

Santiago, Chile

7.8Rating

Very GoodRated by Guests

49Reviews

What to expect

Pros

🏨Great location in a high-end shopping center
🍽️Excellent variety and quality of breakfast options
👍Friendly and attentive staff, providing top-notch service
💤Comfortable beds and pillows for a good night's sleep
🚗Convenient location for shopping and dining experiences
🏋️Modern gym with good quality equipment available 24/7
🚿Spacious rooms with modern amenities, including great showers
🛍️Close proximity to luxury shops and restaurants
👌Overall pleasant stay with ample space and proper cleaning
🎉Good for both business and leisure travelers, with welcoming ambiance

Cons

🍳Limited breakfast options and service, some dissatisfaction reported
🚗No parking available, reliance on paid mall parking
🔑Issues with key card access and late check-out procedures
🍴Lack of in-house restaurant for breakfast, reliance on external options
🚙High parking fees and inconvenience related to parking arrangements
🚧Noise disturbances, renovation work, and lack of soundproofing in rooms
🤷‍♀️Inconsistencies in room amenities, like missing toiletries and water bottles
😴Privacy concerns due to glass showers and lack of room replenishments
💸Issues with pricing, unexpected charges, and value for money
👎Poor customer service, lack of responsiveness to guest concerns and needs

What this place has to offer

Things to do and ways to relaxFitness center, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Portuguese

Stop at NH Collection Casacostanera to discover the wonders of Santiago. Both business travelers and tourists can enjoy the property's facilities and services. All the necessary facilities, including facilities for disabled guests, Wi-Fi in public areas, car park, restaurant, newspapers, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like internet access – wireless, air conditioning, mini bar, telephone, television. The property offers various recreational opportunities. NH Collection Casacostanera is an excellent choice from which to explore Santiago or to simply relax and rejuvenate.