Leonardo Royal Hotel Birmingham
7.9Rating
Very GoodRated by Guests
7,469Reviews
What to expect
Pros
- 🚿Fantastic showers with good water pressure
- 🎂Received a free birthday cake as a special treat
- 👪Friendly and helpful staff, especially towards families with children
- 🍳Excellent buffet breakfast with a variety of options
- 🅿️Convenient on-site parking available
- 🥓Delicious bacon served during breakfast
- 🌆Great location with easy access to attractions and dining options
- 🍾Warm welcome with a glass of Champagne upon arrival
- 💼Good hotel for business trips with comfortable rooms and amenities
- 👍Reception staff provided helpful recommendations and assistance
Cons
- 🚫Poor room cleanliness with stains and lack of amenities
- ❌Issues with hot water supply for showers in the morning
- 🚗Unpleasant experience with the hotel's car park
- 🔇Noise disturbances from adjacent rooms affecting sleep quality
- 🛑Unwelcoming and threatening behavior from hotel staff and door staff
- 💰Perceived as not worth the price charged for the stay
- 🔞Lack of privacy and safety concerns due to unauthorized room entry
- 🚪Difficulties with check-in process and room allocation
- 🍸Slow and inefficient bar service during the stay
- 🛎️Inconsistent service delivery and lack of attention to detail
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Polish
Where you'll be sleeping
24 m²
Double Room
1 double bed
28 m²
Executive King
1 king bed
25 m²
Superior King Room
1 king bed
28 m²
Superior Double or Twin Room
2 double beds
Classic Double or Twin Room, 2 Double Beds
2 double beds or 2 single beds
2 Double Beds
2 double beds
24 m²
Family Room
2 double beds
24 m²
Modern Standard King Room
1 queen bed
Room Classic
1 super king bed or 1 double bed
24 m²
Design Room
1 king bed
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