Grand Universe Lucca, Autograph Collection
8.9Rating
ExcellentRated by Guests
137Reviews
What to expect
Pros
- 🌟Terrific location with easy access to attractions and restaurants
- 🍽️Great breakfast options, either buffet or à la carte
- 🚲Free bike hire for exploring Lucca's charming streets
- 🥂Rooftop champagne bar with stunning views of the city
- 🛏️Comfortable beds and luxurious linens for a good night's sleep
- 🍸Excellent cocktails served by friendly and knowledgeable staff
- 🍝Delicious restaurant food at reasonable prices
- 🌞Lovely outdoor seating for drinks and dining in the sunshine
- 🔝Top-notch service from attentive and helpful staff members
- 🏰Historic building with tasteful modern amenities
Cons
- 🏨Rooms are smaller than expected, especially for the price
- ❄️Inadequate air conditioning or temperature control in some rooms
- 🚗Limited or challenging parking options, especially in the city center
- 🌆Some rooms may lack proper lighting or have dark bathrooms
- 💸Perceived as overpriced compared to similar accommodations in the area
- 🧹Housekeeping standards may vary, with occasional cleanliness issues
- 🍴Mixed reviews on food quality and pricing at the hotel's restaurant
- 🚶Navigation challenges due to hotel location in a maze-like area
- 🔊Possible noise disturbances from city activities or nearby attractions
- 🚪Lack of room amenities or complimentary services, such as water bottles
What this place has to offer
Things to do and ways to relaxCanoeing, Fitness center, Hiking, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Italian
Where you'll be sleeping
42 m²
Aria, Junior Suite, 1 King, City view
1 king bed
20 m²
Adagio, Guest room, 1 King, Atrium view
1 king bed
25 m²
Vivace, Guest room, 2 Twin/Single Bed(s), Atrium view
2 single beds
22 m²
Vivace, Guest room, 1 King, Atrium view
1 king bed
16 m²
Piccolo, Guest room, 1 King, Atrium view
1 king bed
45 m²
Maestro One Bedroom Suite
1 sofa bed and 1 king bed
20 m²
Adagio, Guest room, 1 King
1 king bed
25 m²
Room, 2 Twin Beds, City View
20 m²
特大床房
16 m²
Piccolo, Guest room, 1 King
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