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Exterior view
Reception
Junior Suite with View - Guestroom
Junior Suite with View - Guestroom
Lobby
Exterior view
Reception
Junior Suite with View - Guestroom
Junior Suite with View - Guestroom
Lobby
Tran Quoc Pagoda - 2.04 km from property
Uncle's Ho Mausoleum - 1.82 km from property
Hoàn Kiếm Lake - 540 m from property
West Lake - 3.47 km from property
Old Quarter - 150 m from property
Food and beverages
Food and beverages
Bathroom
Restaurant (Private room)
Restaurant (Private room)
Business center
Nearby attraction
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Family Triple Room - Guestroom
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Banquet hall
Bathroom

Aviary Hanoi Hotel & Travel

Hanoi, Vietnam

19 Ngõ Trung Yên

8.7Rating
ExcellentRated by Guests
528Reviews

What to expect

Pros

  • 🌟Outstanding customer service provided by staff members.
  • 🌄Great location in the heart of the Old Town, close to tourist attractions.
  • 🍳Fresh and varied breakfast options available.
  • 💼Efficient organization of day trips and activities by hotel staff.
  • 🌿Clean and comfortable hotel facilities.
  • 🏨Strategic location near shopping areas, restaurants, and cafes.
  • ☕Complimentary coffee and good WiFi connectivity.
  • 👍Fair pricing for booking trips and activities through the hotel.
  • 😊Friendly and helpful staff members.
  • 🎉Memorable and enjoyable stay experiences.

Cons

  • 🧼Lack of cleanliness in the rooms, including damp bedding and unclean taps.
  • 🚪Inconvenient use of glass doors in the bathroom that cannot be closed.
  • 🐶Noise disturbances outside the hotel, such as barking dogs and scooters.
  • 🚭Presence of smoking smell in the hotel premises.
  • ❌Miscommunication or changes in booked room types or accommodation.
  • 💰Overpriced services or amenities compared to the quality provided.
  • 📉Sagging mattresses with uncomfortable sleeping conditions.
  • 🛵Inconvenient transportation arrangements, like being transported on a motorbike without helmets.
  • 🪟Lack of windows with views in the rooms.
  • 🕰️Delayed or lack of response to specific requests, such as adjusting room temperature.

What this place has to offer

Things to do and ways to relaxSpa, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Where you'll be sleeping

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25 m²

Deluxe Double or Twin Room

1 queen bed or 2 single beds or 2 single beds and 1 queen bed

Executive City View image 1
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25 m²

Executive City View

1 king bed or 1 queen bed or 2 single beds or 1 queen bed and 2 single beds

Family Triple Room image 1
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Family Triple Room image 10
30 m²

Family Triple Room

1 single bed and 1 king bed or 1 single bed and 1 queen bed

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38 m²

Suite with City View

1 queen bed

Junior Suite with View image 1
Junior Suite with View image 2
Junior Suite with View image 3
Junior Suite with View image 4
Junior Suite with View image 5
35 m²

Junior Suite with View

1 queen bed or 2 single beds or 2 single beds and 1 queen bed

Family Junior Suite image 1
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38 m²

Family Junior Suite

2 single beds and 1 queen bed

Family Suite City View image 1
35 m²

Family Suite City View

2 single beds and 1 queen bed

Double or Twin Room with View image 1
28 m²

Double or Twin Room with View

1 double bed or 2 single beds

Room Assigned on Arrival image 1

Room Assigned on Arrival

What other guests say about this hotel

  • 1

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Aviary Hanoi Hotel & TravelHanoi, Vietnam

Where you'll be staying